User Plans Details
View plans details of each user that writes in chat on the fly from the conversations area. Details include all active plans, expiration date, expired label, and the user lifetime value.
- View user's plans on the fly
- Plan expired label
- View user lifetime value
Auto Conversations Routing
Automatically routes conversations to specific departments chosen by you based on the user's active plan. Use this feature to assign conversations to different groups of agents.
- Automatically route conversations based on plans
- Organize agents based on plans
Support Board will automatically identify the user details (including custom fields) of the user who is currently logged-in. Import existing users including additional details provided by ARMember.
- ARMember user details sync
- Logged-in user detection and login form
Option to initialize and display the chat and the tickets widgets only for user with an active plan or active paid plan.
Login and registration, WooCommerce and more. Visit the WordPress page for more details about the integration.
Support Board is constantly updated and more features will be released soon. Stay tuned and subscribe to our newsletter!